FAQs
1. Is Live Soda actually kombucha?
Yes! Live Soda starts as genuine kombucha, fermented using traditional kombucha culture with a fermented tea base. The difference is we ferment out all the sugar and then sweeten naturally with apple juice and a touch of stevia leaf extract, giving you all the gut health benefits of kombucha with the refreshing taste of soda.
2. How much sugar does Live Soda contain?
Live Soda is significantly lower in sugar than regular soda because we ferment out the original sugars during our brewing process. The only sugars present come from the apple juice we add for natural sweetening—no added cane sugar or artificial sweeteners
3. Does Live Soda contain alcohol?
Trace amounts of alcohol are natural byproducts of fermentation—it's just part of the process! However, we've perfected our brew to be well below the legal threshold for non-alcoholic beverages. While we're required to label it "Less than 0.5% ABV," ours is actually MUCH lower than that limit. This is completely normal and safe for the vast majority of consumers.
4. What's the difference between Live Soda and other "gut health" sodas?
Most better-for-you sodas add liquid fiber (oligofructose) to regular soda and call it gut health. Live Soda is actually fermented and alive, containing prebiotics (food for good bacteria), probiotics (living beneficial bacteria), and postbiotics (beneficial compounds created during fermentation)—the complete gut health ecosystem.
5. Why doesn't Live Soda taste like regular kombucha?
Traditional kombucha often has a strong, vinegary taste that can be off-putting. We've perfected our fermentation process to eliminate that harsh flavor profile while maintaining all the health benefits. Our natural sweetening with apple juice and high-quality stevia creates a refreshing, approachable taste.
6. Can I drink Live Soda every day?
Absolutely! Live Soda is designed to be your go-to daily beverage. The probiotics and other beneficial compounds support ongoing gut health, and unlike sugary sodas, Live Soda won't cause blood sugar spikes or crashes.
7. Is Live Soda safe for kids?
We believe that Live Soda is safe for the vast majority of consumers. It contains trace amounts of naturally occurring alcohol from fermentation (much lower than the 0.5% ABV shown on our label), but if you want to be extra careful, we recommend consulting with your pediatrician before giving it to children.
8. Does Live Soda need to be refrigerated?
Yes! Because Live Soda contains living probiotics, it should be kept refrigerated to maintain the viability of the beneficial bacteria and preserve the best taste. Think of it like yogurt—the cold keeps the good stuff alive and active.
9. What does the stevia taste like? Will I notice it?
We use only high-quality stevia leaf extract in tiny amounts, and we've specifically chosen a variety that doesn't have the bitter or metallic aftertaste that many people associate with stevia. Most people don't even realize it's there—they just taste refreshing, naturally sweet soda.
10. Where can I buy Live Soda?
Live Soda is available at select health food stores, grocery chains, and online. Use our store locator on our website to find the nearest retailer, or order directly online for home delivery. We're expanding distribution rapidly, so check back if we're not in your area yet!
11. How do I edit my subscription or shipping information?
You can find your subscription information here. You’ll just need to log into your account. You can reset your password if you’ve forgotten your login information.
12. What is your refund policy?
Due to the sensitive temperature and packaging requirements for shipping Live Soda, we unfortunately cannot accept returns or cancel an order after it has been processed. Learn more here. If you didn't find an answer to your question, please reach out to us at support@livesoda.com!
13. What type of tea do you use?
We use organic, loose-leaf black tea sourced from organic and regenerative tea farms. Each batch is 3rd party tested for purity. If you're wondering about caffeine content, you can find more info about that above!
14. Do you offer free shipping?
Yes! Shipping is free for orders over $50 as well as all subscriptions.
Have a question we didn't answer? Email support@livesoda.com - we'd love to hear from you!
