Return Policy

Our goal is to deliver great tasting everyday wins that help you and your family take simple steps to healthier living.  To achieve that, our top priorities are you and your family’s safety, and quickly and safely getting you high quality beverages in every single shipment.  

Due to the complex temperature and packaging requirements for shipping kombucha bottles, we unfortunately cannot accept returns or exchanges. If you experience an issue with your order, please call us (512-888-9959), email us at info@LiveSoda.comor complete this contact form within 5 business days of receiving your order, and provide us with the problem with your order, where you purchased the product ( or Amazon), your order number, and your address and telephone.  We will contact you within 48 business hours.. Your feedback is truly valued and we will do our best to make it right!

If you have any additional questions, please call us (512-888-9959), email us, DM us @LiveSoda, or fill out the Contact Form.